Terms & Conditions — 299 vat Platform Rules & Player Obligations

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and 299 vat ("the Platform", "we", "us", "our") governing your access to and use of all services, products, and features available at https://299-vat.com, including sports betting, live casino, slots, virtual games, and all associated payment and account management services.

By registering an account, accessing the platform, or placing any wager or bet on 299 vat, you confirm that you have read, understood, and unconditionally agreed to these Terms in their entirety. If you do not agree to any part of these Terms, you must not use the 299 vat platform.

These Terms should be read alongside our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and 299 vat. In the event of any conflict between these documents, these Terms & Conditions shall take precedence.

299 vat operates as an online gaming and sports betting platform targeting adult players in Bangladesh. All services are provided for entertainment purposes only. It is your sole responsibility to ensure that your use of the platform is lawful in your jurisdiction before registering or placing any wager.

We reserve the right to modify, suspend, or discontinue any part of the platform at any time without prior notice. We may also revise these Terms at any time. The most current version of these Terms will always be accessible at https://299-vat.com/terms-conditions. Your continued use of the platform following any revision constitutes your binding acceptance of the updated Terms.

To access the full range of 299 vat services — including sports betting, live casino, slots, deposits, and withdrawals — you must register a player account. Registration is free and open to eligible individuals who meet all of the following requirements:

• You are at least 18 years of age at the time of registration.
• You are registering as an individual, not on behalf of a business or third party.
• You are not currently subject to a self-exclusion order on 299 vat or any affiliated platform.
• You are registering only one account. Duplicate accounts are strictly forbidden.
• All information you provide during registration is accurate, current, and complete.

During the registration process, you will be required to provide personal information including but not limited to: full legal name, date of birth, residential address in Bangladesh, email address, and mobile number linked to your bKash or Nagad wallet (where applicable). You agree to keep this information up to date at all times by contacting 299 vat support.

Know Your Customer (KYC) Verification: All accounts are subject to KYC verification before any withdrawal is processed. KYC documentation may include a national identity card (NID), passport, or other government-issued photo identification. 299 vat reserves the right to request additional documentation at any time and to suspend withdrawal privileges until verification is satisfactorily completed.

299 vat reserves the right to refuse registration to any applicant at its sole discretion, without obligation to provide a reason. Acceptance of a registration does not guarantee ongoing access to all platform features — access may be restricted or withdrawn subject to verification, compliance requirements, or changes to platform policy.

By completing registration, you confirm and warrant that you are at least 18 years of age. 299 vat employs automated and manual age-verification checks as part of its KYC process. Where the platform has reasonable grounds to suspect that a player may be under 18 years of age, the account will be immediately suspended pending age verification.

If it is found that a player has provided false information regarding their age during registration, the following actions will be taken without exception:

• The account will be permanently closed with immediate effect.
• All deposits made to the account will be returned to the original payment source after deducting any withdrawals already made.
• All winnings, bonuses, and free bet credits will be forfeited in their entirety.
• The matter may be reported to relevant authorities where required by applicable law.

299 vat strongly encourages all players to use the platform's responsible gaming tools — including deposit limits, session timers, and self-exclusion — to ensure that gaming remains a safe and controlled form of adult entertainment. Full details are available on our Responsible Gaming page.

299 vat supports a range of payment methods designed specifically for the Bangladesh market. All financial transactions are processed in Bangladeshi Taka (৳) and are subject to the following terms.

Supported Deposit Methods:

• Mobile wallets: bKash, Nagad, Rocket, Upay
• Bank transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank
• International cards: Visa, Mastercard (where available)

Withdrawal Conditions: All withdrawal requests are subject to the following conditions:

• The player's KYC verification must be fully completed before any withdrawal is processed.
• Withdrawals will only be processed to a payment method previously used for a successful deposit on the same account, or to a verified bank account in the player's own name.
• Any bonus funds credited to the account must meet the applicable wagering requirements before the associated funds can be withdrawn. See Section 5 (Bonus Terms) for full details.
• 299 vat reserves the right to request additional verification documentation prior to processing any withdrawal at its sole discretion.
• Withdrawal requests submitted during weekends or Bangladesh public holidays may experience extended processing times.

299 vat does not charge any fees for standard deposits or withdrawals. However, your payment provider (e.g., your bank or mobile wallet operator) may apply its own transaction fees, which are the sole responsibility of the player. 299 vat has no control over and accepts no liability for third-party fees applied by payment providers.

299 vat offers a range of promotional bonuses, free bets, free spins, cashback offers, and reload promotions to both new and existing registered players. All bonuses are subject to these General Terms and any additional specific terms published alongside each individual promotion. In the event of any conflict, the specific promotion terms shall prevail.

Welcome Bonus: New players who complete registration and make their first qualifying deposit are eligible to receive a 100% deposit match bonus up to ৳20,000. The welcome bonus is subject to a wagering requirement of 30x the combined deposit and bonus amount before any withdrawal of bonus-derived winnings is permitted.

General Bonus Conditions applying to all 299 vat promotions:

• Bonuses are available to one account per player, per household, per IP address, and per device. Attempts to claim the same bonus multiple times using duplicate accounts will result in permanent suspension.
• Bonus funds must be used within 30 days of being credited to the account. Bonus funds not used within this period will be automatically forfeited without notice.
• Wagering requirements must be completed within 30 days of the bonus being credited. Unmet wagering requirements after this period will result in the bonus and any associated winnings being forfeited.
• Minimum odds restrictions may apply to sports bets placed using bonus funds. Bets placed at odds below the minimum threshold stated in the promotion terms will not contribute to wagering requirements.
• Certain game categories — including live casino, jackpot slots, and virtual sports — may contribute at a reduced rate (or not at all) toward wagering requirements. The exact contribution rates are specified in each individual promotion's terms.
• 299 vat reserves the right to withdraw any bonus offer, alter its terms, or cancel it entirely at any time without prior notice. Bonuses already in progress at the time of cancellation will be handled on a case-by-case basis.
• Bonuses cannot be transferred between accounts, exchanged for cash (unless wagering requirements have been met), or applied retroactively to deposits already made.

As a registered player on 299 vat, you agree to use the platform lawfully, ethically, and in accordance with these Terms at all times. The following obligations apply to your account and your conduct on the platform without exception.

You agree that you will:

• Provide accurate, truthful, and complete information during registration and throughout the lifetime of your account, including promptly updating your details if any information changes.
• Keep your account login credentials strictly confidential and not share them with any other person under any circumstances.
• Use the platform solely for personal entertainment purposes and not for any commercial, professional, or third-party benefit.
• Comply with all applicable laws and regulations in your jurisdiction relating to online gambling, payment transactions, and account conduct.
• Immediately notify 299 vat support if you become aware of any unauthorised access to your account, any error in account balances, or any technical malfunction that may affect gameplay or financial transactions.
• Make use of the responsible gaming tools available on the platform if your gambling habits change in a way that concerns you or others.

You agree that you will NOT:

• Register or maintain more than one 299 vat account at any time.
• Use any automated software, bots, scripts, or artificial intelligence tools to interact with the platform, place bets, or gain any unfair advantage.
• Collude with other players to fix the outcome of any game, bet, or sporting event.
• Exploit any software bugs, errors, or vulnerabilities in the platform for financial or competitive gain. Any such exploitation must be reported to support immediately.
• Engage in any form of money laundering, fraud, or criminal activity through the platform.
• Threaten, harass, abuse, or use offensive language toward 299 vat staff or other players via live chat, WhatsApp, email, or any other communication channel.
• Attempt to circumvent any account restriction, self-exclusion order, or cooling-off period by registering a new account or using a family member's or associate's account.

Breach of any of the above obligations may result in immediate account suspension, permanent closure, forfeiture of balances, and where applicable, reporting to relevant legal authorities.

Voluntary Account Closure: You may request the closure of your 299 vat account at any time by contacting customer support via live chat or WhatsApp at +880 1700-000299. Upon receiving a closure request, 299 vat will process the closure within 5 business days. Any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to your verified payment method after standard identity verification.

Self-Exclusion: If you wish to close your account as a responsible gaming measure, please specify this clearly when contacting support. Self-exclusion requests are permanent for a minimum period of 6 months and are actioned within 24 hours. Self-excluded players may not re-register during their exclusion period. Full details of self-exclusion and other responsible gaming tools are available on our Responsible Gaming page.

Involuntary Suspension or Closure by 299 vat: 299 vat reserves the right to suspend or permanently close any player account at its sole discretion, without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the required timeframe.
• Suspected or confirmed fraud, money laundering, or criminal activity.
• Provision of false or misleading information during registration or at any subsequent point.
• Suspected underage gambling.
• Bonus abuse or exploitation of platform errors.
• Use of prohibited software or automation tools.
• Abusive or threatening behaviour toward staff or other players.

To the fullest extent permitted by applicable law, 299 vat, its directors, employees, agents, affiliates, and technology partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your access to or use of (or inability to access or use) the 299 vat platform.
• Any interruption, suspension, or termination of the platform or any part thereof, whether planned or unplanned.
• Any errors, omissions, inaccuracies, or technical malfunctions in platform software, odds data, or game results.
• Unauthorised access to your account by a third party as a result of your failure to maintain the confidentiality of your login credentials.
• Delays in payment processing caused by third-party payment providers including bKash, Nagad, Rocket, Upay, or any bank.
• Any loss of winnings, data, or opportunity arising from platform downtime or technical errors.

Platform Availability: While 299 vat targets a 99.9% uptime service level, we do not warrant that the platform will be uninterrupted, error-free, or available at all times. Scheduled and emergency maintenance windows may result in temporary unavailability of some or all services. 299 vat accepts no liability for losses arising from unavailability during such windows.

Third-Party Content: The 299 vat platform integrates games and content provided by third-party suppliers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While we take reasonable steps to ensure the quality and fairness of third-party content, 299 vat accepts no liability for technical errors, malfunctions, or disputes arising directly from third-party game software. Such disputes should be directed to 299 vat support, which will liaise with the relevant provider on your behalf.

Governing Law: These Terms & Conditions shall be governed by and construed in accordance with applicable law. Any disputes arising under or in connection with these Terms that cannot be resolved by direct negotiation with 299 vat support shall be subject to the exclusive jurisdiction of the competent courts.

Last updated: 1 January 2026. These Terms & Conditions supersede all previous versions. By using the 299 vat platform after this date, you confirm your acceptance of these Terms in full. Questions regarding these Terms may be directed to [email protected].